She just doesn't get it!

I was recently talking to another Tupperware consultant about our businesses.  We were talking about the ups and downs of our businesses.  Her sister, sitting close by, finally said to us, "Why don't you just quit if it's that tough?"  My friend looked at me and said, "She just doesn't get it, does she?" 

For me, Tupperware is not just about the making money part--it's about more than that. I look to improve the lives of the people on my Irresistabowl team; I look to improve the Tupperware in the homes of my customers; I look to give my hostesses a boatload of free Tupperware.  I like what I do--80% of the time.  I get that this business is NOT about plastic bowls, but my friend's sister didn't.  I don't believe unless you invest in those around in this business that you could ever "get it."

I get it--do you?

Whip N Prep Recipes

We had a great team meeting last night.  Here are the recipes we made in the Whip N Prep:

Chocolate Mousse
1 cup heavy whipping cream
4 T. sugar
2 1/2 T. Hershey's Coco
Put all ingredients in Whip N Prep and mix for about 30 seconds or desired consistency.

OR

Heath Bar Mousse

1 cup heavy whipping cream
3 T. sugar
1/4 cup Heath Bar chips
Dash of vanilla

Put cream and sugar in Whip N Prep; mix for 20 seconds or until creamy.  Add Heath chips and vanilla.  Mix for another 10 to 15 seconds.

OR

Mint Oreo Mousse

1 cup heavy whipping cream
3 T. sugar
4 mint oreo cookies, crumbled
(Optional) 2 T. cocoa--for Chocolate Mint Oreo Mousse

Place 4 cookies, broken in half in Chop N Prep; pull cord until small crumbles.  Put cream and sugar in Whip N Prep; mix for 20 seconds or until creamy.  Add cookie crumbles and mix again for 10 to 15 seconds.  If making the Chocolate Mint Oreo Mousse, add cocoa with the cream and sugar.

Are you interested in the survey that goes with this party?  Contact me at chrissylesseski@my.tupperware.com and I'll send you a copy of it. 

Get off the Roller Coaster!

Life truly is a Roller Coaster Ride!  There are more ups and downs in my business than any roller coaster I've ever ridden!  I love roller coasters--at amusement parks!  I hate them in my business.  Here are some things I have learned:

1. If my business succeeds or fails--its all up to me!
2. If I want my business to go a the right direction, I have to turn around and make the changes to make it a success.
3. I need to set goals and keep them in front of me.  If I don't write them down, I'm not really serious about them.
4. Physical activity stimulates the brain and brings happy thoughts and feelings, so I need to get off my behind and MOVE!  Sitting around check out the web, watching TV, etc., isn't going to accomplish anything.
5. I can't wait for the perfect day or time to make improvements.  This is my moment NOW!  Guess what?  I'm already at my next moment--that one that I was just speaking of is GONE!
6. GO!  It's time to move

So, you know the old saying, "Crap or get off the pot?"  I think that's what I need to do with my Tupperware business!  One of my favorite movies is "Shawshank Redemption".  My favorite line is, "Get busy living or get busy dying."  It's time to bring life to my business!  I'm going to get busy living!  My phone line will be busy--you'll have to leave me a message.  I'll call you back later. 

Setting Goals

In this business of in home party sales, it's easy to not be a team player.  I focus on my own goals--what sales do I want to reach? how many recruits do I want? how much do I want in team sales?  However, I've discovered that if I have goals, and my team doesn't, it doesn't matter. 

How important are goals?  Very.  Research shows that only 10% of people set goals.  Of that, 90% of the those that set goals reach them and the other 10% come close to reaching.  If you come to my home, you will see a chalkboard where I write the monthly goals I have.  Here is March:

Lose 12 pounds--I'm at 9!!!  (wohoo--when you see me, give me a piece of chocolate--kidding!)
Sell $3200--I'm at $1700
Recruit 3--I'm at 2
Team sales of $11,000--We're at $6600 with 2 weeks remaining
Have one manager step up--is this you?

What are you doing to set and reach goals?  Sure it's easy to say, "Well, I hope I get there." But hoping and doing are two different things.  First, decide what you want from your life and then second write it down.  Having a visual is so important.  It serves as a reminder of what you want.  So write it down and achieve!

Sometimes you just need a friend. . .

Will You Be My Friend?
- James Kavanaugh
There are so many reasons why you never should:
I'm sometimes sullen, often shy, acutely sensitive,
My fear erupts as anger, I find it hard to give,
I talk about myself when I'm afraid
And often spend the day without anything to say

But I will make you laugh
And love you quite a bit
And hold you when you're sad.
I cry a little almost every day
Because I'm more caring than the strangers ever know,
And, if at times, I show my tender side
(The soft and warmer part I hide)
I wonder
Will you be my friend?
A friend
Who far beyond the feebleness of any vow or tie
Will touch the secret place where I am really I,
To know the pain of lips that plead and eyes that weep,
Who will not run away when you find me in the street
Alone and lying mangled by my quota of defeats
But will stop and stay - to tell me of another day
When I was beautiful.

Will you be my friend?
There are so many reasons why you never should;
Often I'm too serious, seldom predictable the same,
Sometimes cold and distant, probably I'll always change.
I bluster and brag, seek attention like a child.
I broud and pout, my anger can be wild,
But I will make you laugh
And love you quite a bit
And be near when you're afraid.
I shake a little almost every day
Because I'm more frightened than the strangers ever know

And if at times I show my trembling side
(The anxious, fearful part I hide)
I wonder,
Will you be my friend?
A friend
Who, when I fear your closeness, feels me push away
And stubbornly will stay to share what's left on such a day
Who, when no one knows my name or calls me on the phone,
When there's no concern for me - what I have or haven't done -
And those I've helped and counted on have,
oh so deftly, run.
Who, when there's nothing left but me,
Stripped of charm and subtlety,
Will nonetheless remain.

Will you be my friend?
For no reason that I know
Except I want you so.

Customer Service--how's yours?

I found this and thought it was interesting reading.  How do we take care of our customers?

http://todaystask.wordpress.com/2011/02/23/todays-task-335/

Rewarding Good Behavior

Are you a parent?  If so, you may discipline for bad behavior (time outs, spankings, taking away privileges.)  But what about good behavior?  My mom is a school bus driver.  While living in New York, the principal of the school wanted her to give a piece of candy to a child who was a constant discipline problem whenever he had a good day on the bus.  My mom refused.  She said, "Unless you give me candy for all the kids on the bus who are good EVERY DAY, I won't do it."  While I agree with my mom's theory (who wants to sugar up a busload of kids!), I think, as adult and business owners, we need a chance to reward ourselves when we do what is right and good.

At a recent WinnerFest event for Tupperware, our speaker Bonnie talked about rewarding your good behavior.  If what you need is datings, tell yourself when you get on the phone and make X number of calls, you may get X reward.  For instance, when I make 15 phone calls for parties, I can then get to watch my favorite sitcom on DVR or I get to call my BFF and talk for 30 minutes or I can play 15 minutes of Bejeweled on Facebook.  I can't control the person on the other end of the phone and what is happening in her life.  I can only control what I do.  I might pick the 15 people on my list who are all hospitalized for an appendectomy or the 15 people who have just left their husbands (ugh!).  While it is highly unlikely that ALL 15 will say no to a party, it maybe that you have reach many answering machines and some who say no not now.  I still have acted properly and done what is right.

So, make the calls, and give yourself a piece of candy!

Points of Contacts with my hosts

To have a successful party you need great contact with your hostess.  Here are some times to have contact with your hosts:

1. Immediately after dating--if you date at a party or over the phone, send a thank you note immediately.  I use a postcard from Vistaprint.com that simply say on the front, "Thank you for dating a party with me!  I have reserved this date for you and you alone.  It is very important that I get your guest list back as soon as possible to ensure that your guests get their invitation on time.  If you haven't done so already, please drop your guest list in the mail to me no later than tomorrow.  Call or email me with your questions!  We are going to have a blast at your party!"  On the back, I have a place for the date and time, and a blank area for a personal note.
2. I contact the hostess right before I do the invitations to confirm the time, address, and RSVP phone number.  Also, this is a great opportunity to find out what products they are wanting to earn for free.
3. Next, about 10 to 14 days before the party, I send the invitations and a postcard to the hostess that says (on the front), "Your invitations have been sent.  Your party is going to be great, but let's work together to make it even better!"  On the back it says that I am looking forward to the party and that their guests are receiving their invitations.  HOWEVER, many people forget to reply or get too busy, so a personal invitation will make the party a great success. 
4. A week before the party I mail (or email--depending on how often my host checks her email) the hostess gift specials so she has a goal to reach for and I encourage her to have $150 in outside orders before the party.  (You can give her a challenge that if she does, you will have a gift for her--like a keychain or a tiny treasure or a little bowl you got cheap or free).
5. Four or five days before the party, I send one final postcard.  It says (on the front), "REMINDER--IF YOU CALL THEM, THEY WILL COME!"  On the back I remind them to call each guests, both those who have RSVP'd and those who haven't. 
6. Finally, two days before the party, I call the host to get directions and ask if I can arrive 30 minutes ahead of time.  I also confirm if I have promised her an extra gift that I will be bringing it with me (like the product of the supersized straw, or the bag of Tupperware.  I also remind her one last time to contact all her guests.  I tell her that I will do an on time drawing when she has 7 adult guests by 7:07 (or 7:37 or 6:37, whatever) or to have everyone wear pink (Valentines, Green for St. Patrick's Day, etc.) for extra Tupperbucks.  This gives her a reason to call everyone.  

Hostess contact is the key to party success!  Don't forget the most important contact--the Thank You note after the party and to let her know when the product ships.

It's not ONLY about the money. . .

There was a missionary name Jim Elliott, who was killed in South America in 1956 by Indians he was trying to reach. He once said a statement that has become my life theme: He said, “He is no fool who gives what he cannot keep to gain what he cannot lose.” Sometimes our businesses need to be about more than just making money. Sometimes it needs to be about people and what they need and what it is that you can provide to their lives.

When I first started Tupperware I thought all I would be doing is selling bowls.  Now I understand that I am changing lives--giving something that you can't put a price on, like confidence, a new start to a new life, financial freedom, and many other things.  What are you giving that you can't gain any other way?

Saying "NO"

While focusing on my business, I have to say no to other things in my world. 

I was asked today by one of my friends to be on our church softball team.  I love softball, and quite frankly, I was pretty good at it (in my younger days!)  I like to believe that the old feelings and abilities would come back.  I loved feeling "part" of a team; I loved the feeling of hitting a ball so hard and beating out the throw to the bag; I loved out-smarting the pitcher or the positioning of the other team by hitting the ball where they weren't.  Could I get all that back?  Sure, but at what cost to my business?

When weighing out whether to say no or yes to a request, I have to take into consideration what it will mean to my schedule.  In this case, when are practices? when are games? how long with the committment last? how long will it take to travel to each of the games? how much extra time away from my family? what about the wear and tear on my body? 

Consider today if they things you are saying "YES" to are necessary.  Sure, you may need to be part of the PTO at school, but do you need to be president?  You may want to be the coach of your kids team, but how much time with that take away from the things that are important?  I'm not saying don't be involved; just figure out what is the best use of your time.  Me? The jury is still out on my softball career!

Dating Parties

Sometimes it's hard to get parties.  Mostly it isn't that people don't want them; it's that I'm not asking.  We've always heard "If you don't ask, it's an automatic 'no'" but we don't change our behavior, do we?

When I'm looking for datings, I go back to the beginning and date FRANK:

F--2 FRIENDS
R--2 RELATIVES
A--2 ACQUAINTANCES
N--2 NEIGHBORS
K--2 KO-WORKERS/KIDS FRIENDS' MOMS

Make your list and start over.  Set aside 15 minutes to make phone calls and plan to call 5 today and 5 tomorrow.  Reward your good behavior:  When you call 10 people, let yourself have a bag of popcorn, or play a game online, or spend 15 minutes on Facebook (the BIGGEST TIME WASTER THAT I HAVE!)  You can succeed when you continue on the journey and keep climbing!

Zoom focus

I learned a new phrase yesterday--Zoom Focus.  What does it mean?  It means allowing one to turn ideas and goals into reality and results.  (Jon Gordon). The first thing you need is to set a goal or have a dream.  I'm not sure about you, but I don't always have a dream.  Some times I just live and exist.  It's during these times that I do nothing with my business.  It just goes on, without any direction.  Then do you know what happens?  It begins to decline.

How do I get Zoom Focus?  Follow these steps (per Jon Gordon):

• Ask yourself one question:  What are the 3 most important things I need to accomplish today to work toward my dream/goal?
• Tune out distrations:  Stop answering the phone, turn off the TV/radio, talk to friends later, check your email later.  Execute the 3 things that you need to do and then you can focus on the other things again.
• Say No or Yes:  Stop doing all the trivial things that don't help you reach your goals and say yes to the things that do (going to rallies/meetings, checking website for new updates)
• Focus on Daily Improvement:  Become better at doing the required daily, then weekly, and suddenly your whole year will have improved. 

"When you Zoom Focus on the process, the outcome takes care of itself."

Time Saving Tip for the week

Several months ago, I got a list (from my LED) telling some time saving tips.  One that I started to use immediately was this:

If it takes less than 5 minutes--do it immediately!

It used to be that I would make my TO DO list and there would be 45 things on it--most of which would take just 2 or 3 minutes to do.  Now (and I do mean most of the time!) when I have a thank you note for my hostess or a reminder call or even unload the dishwasher, I do it as soon as I see it needs done.  If it's a project that takes longer than 5 minutes, I put it on my TO DO list.

Use a TO DO list.  I break things down in little jobs, like this:

• Dust upstairs
• Dust downstairs
• Clean 1/2 bath
• Clean master bath
• Clean upstairs bath
• Do invitations for 1/28 party
• Do invitations list for 1/29 party
• Make 10 hostess packets
• Make dating cards
• And so on. . .

The more items the better--I may have 25 things on there!  As I accomplish each little task, I mark it off.  At the end of the day, I may have accomplished 15 to 18 things.  When I only have to transfer a few items, I give myself a pat on the back for a great day of accomplishing projects!  I reward myself with 15 minutes on Facebook or a bag of popcorn or a jigsaw puzzle on National Geographic website.

Give it a try--make a list and if it takes less than 5 minutes do it immediately.

My first day

I want to use this for helping my team see how I spend my time.  If I do this properly, you should be able to learn from me and build your Tupperware business to everything you want it to me. I will update frequently to let you know what I did and word choices.  Also, you can then ask me questions about what I am doing and saying.  Hopefully we will both improve on how we do things.  This will be accountability for me, like a working journal.